Privacy Policy
Welcome to The Hope Center’s Privacy Policy page. At The Hope Center, your privacy and the security of your personal information are of paramount importance to us. This policy is designed to be straightforward and understandable, explaining how we collect, use, and safeguard your information when you interact with us, especially through our internal booking system and contact form.
Collection of Personal Information
When you book an appointment with The Hope Center through our internal booking system, we collect specific personal details to ensure we can provide you with the best possible service. This includes:
- Your first and last name
- Email address
- Phone number
- Date of birth
- Physical address
- Billing information
Our contact form collects:
- Your first and last name
- Email address
- Any additional information you supply in the message box
Use of Your Information
The information you provide allows us to:
- Schedule your appointments efficiently.
- Contact you regarding your appointment details or any changes.
- Process payments and manage billing processes.
- Enhance our services based on the feedback and interactions we have with you.
We believe in transparency and want you to know that we use your information solely for the purposes of improving your experience with The Hope Center and fulfilling our service commitments to you.
Protection of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include advanced encryption and security protocols to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.
Your personal information is accessible only by a limited number of personnel who have special access rights and are required to keep the information confidential.
Sharing of Information
The Hope Center does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Ask for corrections to be made to any information you believe is inaccurate.
- Request the deletion of personal information under certain conditions.
For any of the above requests, please contact us directly.
Contact Us
If you have any questions or concerns regarding this privacy policy or the personal information we have about you, please contact us at contact@thehopecenterny.com